SaaS Application for Excise Department
Track ‘n’ Trace is an advanced digital logistics platform developed to provide end-to-end, real-time visibility of assets and operations across the supply chain ecosystem.
C-Tel Infosystems Pvt. Ltd.
UX/UI Design Manager
2018-2021
SaaS Application
New Delhi, INDIA
Project Overview
Track ‘n’ Trace is an advanced digital logistics platform developed to provide end-to-end, real-time visibility of assets and operations across the supply chain ecosystem. Designed for government departments, field teams, and logistics management authorities, the system streamlines the process of monitoring inventory movement, shipment tracking, warehouse coordination, and product distribution from origin to destination. By centralizing logistics data into a single intelligent platform, Track ‘n’ Trace improves operational transparency, minimizes manual errors, and enables faster, data-driven decision-making.
The platform was created with a strong focus on usability and workflow efficiency, ensuring that even complex logistics operations can be managed with clarity and ease. The UX/UI design approach emphasized intuitive navigation, simplified data visualization, and role-based dashboards that allow users to quickly access critical information and monitor live activities in real time. Mobile device integration further enhances accessibility for on-ground teams, enabling seamless tracking updates, status reporting, and communication from remote locations.
Automated tracking workflows, smart notifications, and centralized reporting features help reduce delays, improve accountability, and optimize overall supply chain performance. The system also supports better coordination between departments and logistics stakeholders by offering accurate visibility into shipment progress, stock availability, and distribution timelines. Through a combination of modern interface design and intelligent logistics management tools, Track ‘n’ Trace delivers a scalable, user-centric solution for improving efficiency, transparency, and control within large-scale supply chain operations.
Role Highlights
Contributed to enhancing the Track ‘n’ Trace platform by designing user-focused workflows for logistics and supply chain operations. Simplified complex processes through intuitive interfaces, real-time tracking, and clear data visibility while collaborating with teams to ensure efficiency and seamless usability across web and mobile platforms.
Problems & Solutions Statement
Problems
- Lack of real-time visibility across logistics and supply chain operations.
- Complex workflows causing operational delays and user confusion.
- Difficulty tracking shipments, inventory, and assets across departments.
- Limited mobile accessibility for on-ground and field teams.
- Manual processes increasing errors and reducing operational efficiency.
- Inconsistent user experience across multiple platform modules.
Solutions
- DCentralized dashboards with real-time tracking and monitoring features.
- Simplified workflows through intuitive navigation and user-friendly interfaces.
- Created structured tracking systems for seamless shipment & inventory management.
- Designed concepts and clear data visualization for faster decision-making.
- Consistent design system and unified interaction patterns across the platform.
Design System & Components
UI Design Screens of Application Dashboards
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